Everyone's Greatest Healthcare Fear

We've all worked some place that had "that" employee.  The guy or gal that you just wanted to ask the Office Space question to: "wh-what would you say... you DO here?"

None of us understand how health insurance works and truthfully we don't want to.  But our biggest fear over Obamacare is that it will soon be our only option and when we need it to come through most we'll call the 800 number and we're going to get "that" employee.  They'll have no idea how to helps us and we'll have no idea where to turn.

Listen up Boehner, McConnel, Reid, Pelosi, Obama... prove to us that SOMEONE, ANYONE in the world understands the new law and will be able to explain it when we are sick or injured.

As the federal government, you have no incentive to provide good customer service... and it shows on occasion.  When you legislate and brow beat your competitors out of the market, you become the only service provider.  At that point, you can suck as much as you want and the taxpayers (your customers) can't change anything (which is why we want the legislators to be subject to the same plan we are).

We're afraid that you're going to use the PPACA bill to claim that you hired thousands of people, saved the economy, and gave everyone healthcare, while we can't connect to even one person who both understands the law AND speaks english.

Mr. President this is a huge deal.  Please go slow in its implementation, acknowledge that the people who wrote this bill were in a rush to finish and things need to be corrected, that you've never read it, and that it might be freaking enormously expensive.  Also while your at it, admit that you don't know the difference between the words debt and deficit.

We all agree some slow and positive change is needed in the healthcare industry (including Medicare).  But the more stubborn you are about implementing it is "as is, no ifs, ands, or buts," the more desperate legislators will become to stop it at ALL costs.

Edit: Evidence reveals itself in an Op-Ed from David Kline trying to sign up for "Cover Oregon" posted on WSJ.com:

"When my insurance agent, doing me a favor, called Cover Oregon to ask these questions, a representative put him on hold for 10 minutes while she "researched the questions." She finally came back on the line and said she couldn't find any answers."

I realize this is a state program, but it will be a common occurrence over the 12 months plus.  Also of note, in the OpEd David points out that the information required by the forms he attempted to complete was different than the calculations required by the law.  Haste makes waste.